Dispatcher / Scheduler

  • Job Reference: 1286084465-2
  • Date Posted: 4 April 2024
  • Employer: Infinity Recruitment Consultancy Limited
  • Location: Skipton, Yorkshire
  • Salary: £22,500 to £24,000
  • Bonus/Benefits: plus excellent benefits
  • Sector: Administration and Support, Air Transport, Airport Operations, Business Development & Account Management, Couriers, Delivery & Postal, Coxswains, Ships Masters & Deck Officers, Crane, Hoist & Lift Operators, Customer Service, Defence & Emergency Services, Executive & Management, Finance, Analysis & Reporting, Fleet Management, Forklift & Plant Drivers, Freight, Furniture & Cargo Services, Government & Public Sector, Quality Assurance & Control, Scheduling & Coordination, Taxi & Personal Travel, Transport Planning, Modelling & Design
  • Job Type: Permanent

Job Description

Do you have experience of dispatching engineers / technicians to jobs? Are you looking to join a company that will offer the chance of future progression?

Our client based in Rugeley is seeking a Dispatcher / Scheduler to join them on a full time permanent basis working a 40 hour working week Monday to Friday between the hours of 8.00am - 6.00pm. (Exact rotation TBC).


As Dispatcher / Scheduler, you will be responsible for:-

  • Liaising with customers to arrange technicians to attend their properties for works to be undertaken.
  • Planning technician diaries and workloads
  • Making outbound calls to customers to arrange suitable appointment times
  • Respond to and resolve customer queries
  • Attend occasional customer visit
  • During peak periods you may assist in taking business overflow calls to meet SLA's.

Skills required

To be considered for the Dispatcher / Scheduler position, you will have experience of:-

  • Managing engineer / technician diaries
  • Allocating workloads
  • Strong customer service and communication skills
  • The ability to work to deadlines and prioritise workload.
  • You will have a good geographical knowledge of the UK.


Our client offers superb employee benefits including basic salary of 22,500 - 24,000, potential of annual bonus, 25 days paid annual leave plus bank holidays, pension, social events, employee assistance programme. health care scheme and life assurance (after probationary period).

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.