European and UK Road Freight Customer Service

  • Job Reference: 373399563-2
  • Date Posted: 15 September 2021
  • Employer: Work Lyf Group Ltd
  • Location: Failsworth, Lancashire
  • Salary: £20,000 to £30,000
  • Sector: Administration and Support, Air Transport, Airport Operations, Business Development & Account Management, Couriers, Delivery & Postal, Coxswains, Ships Masters & Deck Officers, Crane, Hoist & Lift Operators, Customer Service, Defence & Emergency Services, Executive & Management, Finance, Analysis & Reporting, Fleet Management, Forklift & Plant Drivers, Freight, Furniture & Cargo Services, Government & Public Sector, Import, Export & Customs, Road Transport, Tram & Light Rail Services, Warehousing, Storage & Distribution
  • Job Type: Permanent

Job Description

We are recruiting European and UK Road Freight Customer Service Team Members for our well established client based in Manchester

Job Responsibilities

* Support the team to secure new lanes for existing customers.

* Support the team to buy better for existing customers and achieve increased profit margins

* Consolidation services - ambient and temp controlled.

* Warehousing - transit shed / consolidation facility

* European and UK Domestic

* Freight exchange platform

* Import / Export Customs

Job Duties:

* Keeps management informed by reviewing and analysing customers booking - quotes summarizing information, identifying trends - volumes moving to market sectors.

* Ensure customer SOP's are updated to support operational team handling the accounts

* Work with FD to ensure all accounts are credit checked prior to quoting

* Weekly call over of existing Customers

* Report any new or lost business

Working hours:

* Monday - Friday 08:30- 17:00

Salary dependent on Experience