Senior Supply Chain Manager

  • Job Reference: 678956928-2
  • Date Posted: 6 August 2022
  • Location: Beachwood, Ohio
  • Salary: On Application
  • Sector: Administration and Support, Air Transport, Airport Operations, Business Development & Account Management, Couriers, Delivery & Postal, Coxswains, Ships Masters & Deck Officers, Crane, Hoist & Lift Operators, Customer Service, Defence & Emergency Services, Executive & Management, Finance, Analysis & Reporting, Fleet Management, Forklift & Plant Drivers, Freight, Furniture & Cargo Services, Government & Public Sector, Intelligent Transportation, IT, Systems & Digital, Logistics & Supply Chain, Manufacturing & Production, Purchasing, Procurement & Inventory, Rail Operations, Safety & Compliance, Scheduling & Coordination, Taxi & Personal Travel, Training, Education & Instruction, Tram & Light Rail Services, Transport Planning, Modelling & Design, Truck and Heavy Vehicle Drivers, Warehousing, Storage & Distribution
  • Job Type: Permanent

Job Description

Position Summary

The Senior Supply Chain Manager will manage one or more customer accounts and execute the day to day operations which have Penske-wide implications and impact. The position will be the primary operational and strategic account owner as viewed by both Penske and Customer. This position will provide tactical direction and leadership to Supply Chain Managers and staff to ensure customer requirements are met. Ensure all inventory and material discrepancies are resolved quickly and accurately to eliminate production loss or transportation service failures. Create and foster a relationship with the customer's Senior managers to facilitate operational stability and vertical growth. Initially this role will report directly into VP-Ops Freight Management in preparation for growth.

Major Responsibilities:

Drive continuous improvement at all locations, including both customer and Penske processes. Understand the strategic needs and align resources to develop solutions. Review operating metrics and fixes out-of-tolerance results. Look for opportunities to grow existing operation.

Responsible for day-to-day execution of all account activities. Monitors carrier performance to optimize value delivered to the customer. Quickly resolve any operations issues to eliminate production loss or transportation service failures & communicate with customer. Provide leadership to team members in identifying project risks early and guide them in developing appropriate mitigation plans.

Create and administer training and development plans for Supply Chain Manager as well as high performing staff members. Ensure team has a strong focus on details and is thoroughly trained in the problem resolution process. Drive consistency across all operations, including individual and operational

performance standards.

Understand how customer, supplier and vendor fleets work together and affect overall supply chain performance. Recommend vendors and suppliers necessary to deploy logistics solution. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. Manage the clients' expectations regarding our team's satisfactory performance & service execution.

Interview and select salaried associates up to and including Supply Chain Managers. Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place. Conduct performance review, corrective action, and goal setting for team of salaried and hourly employees.

Provide career development, mentoring and promotional opportunities to direct reports to create future leaders.

Ensure compliance with all applicable regulatory agencies and company policies and procedures. Stay current on the customer's industry, bringing fresh thinking to institutionalized processes.

Other Projects as assigned


Bachelor's degree or equivalent experience required

Concentration in Business Administration, Supply Chain Management or equivalent referred

5 years of functional experience in multiple supply chain service lines (transportation, warehousing, LLP, etc.)

3 years of managerial or supervisory experience

Analysis and design experience

Engineering and IT awareness, including supply chain modeling

Multiple supply chain service line experience (Transportation, Warehousing, LLP, etc)

A strong understanding of operations and supporting technology, especially web based applications

Knowledge of Transportation Management and systems

A strong understanding of operations and supporting technology, especially web based applications.

Must be able to work with other departments to increase overall productivity for the company

Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy

Ability to meet & exceed weekly and monthly performance goals.

Successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction.

Problem Solving/Process Improvement

Strong analytical and presentation skills, written/oral communication and organizational skills.

Skill in the operation of MS Office software programs, including Microsoft Word, Excel, and PowerPoint.

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit to learn more.