Technical Program Manager, Webinars

  • Job Reference: 472635945-2
  • Date Posted: 14 January 2022
  • Employer: RingCentral
  • Location: Belmont, California
  • Salary: On Application
  • Sector: Engineering and Technical
  • Job Type: Permanent

Job Description

Want to change the way This is your moment.

RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.

Job overview:

RingCentral is looking for a seasoned Technical Program Manager, Webinars to help us launch an exciting, all-new product in the video collaboration space! The RingCentral Video Engineering (RCV) team is based at our headquarters in Belmont, CA. We are at the forefront of the company's next-gen and highest priority product advancements. We work closely with local Product and other Engineering teams and remote development centers in Odessa, Ukraine, St. Petersburg (SPB), Russia, and Xiamen, China.

The person in this highly strategic role will spearhead critical initiatives focused on increasing RingCentral's leadership footprint in the UCaaS domain. S/he should have a demonstrable track record of working in fast-paced teams that have delivered projects at scale.

  • Drive end-to-end product development cycle across multiple development teams across different geographies.
  • Anticipate and resolve inter-team dependencies, risks, and issues: build the appropriate program framework for projects and lead the team to deliver on schedule.
  • Break down the MVP feature list to Agile sprints and drive the planning process, closing, demos and retrospectives for each sprint.
  • Create and communicate scorecards and reports to executive leadership and key stakeholders on a regular cadence (e.g., Progress-Plan-Risks, sprint velocity and burndown charts, etc).
  • Coordinate project activities for all requirements across functional groups including product management, UX, engineering, and Ops.
  • Resolve bottlenecks with effective capture of requirements and alignment on deliverables by all teams. Ensure project delivery on time while meeting or exceeding quality standards and stakeholder expectations.

  • Bachelor's degree in Engineering or related field
  • 7+ years' experience in developing highly scalable, low latency, fault tolerant distributed systems.
  • Proven experience and ability to drive projects to completion using Agile/Scrum methodologies.
  • Strong organizational skills to manage multiple, competing priorities simultaneously, without losing sight of key goals. Ability to execute through ambiguity.
  • Expertise in tools such as Jira, Gitlab, PowerPoint and Excel is needed.
  • Familiarity with modern day microservices architectures, AWS or other public cloud, and modern app development frameworks.
  • Ability to define objective metrics/ KPIs and present development status and trends across various layers of management.
  • Strong collaboration and alliance building skills to keep geographically distributed teams humming.
  • Driven with the ability to excel in a team-oriented, collaborative, and fast-paced environment
  • Passion for creating best in class products.

What we offer:

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
  • 401K match and ESPP
  • Flexible PTO
  • Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
  • Paid parental leave and new parent gift boxes
  • Pet insurance
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Rocket Lawyer services that provide legal advice, document creation and estate planning
  • Employee bonus referral program

RingCentral's Product and Technology team is the engine that drives our success. From Engineering and UX/UI to Product Management and CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. You'll help create and deploy products that raise the technological bar, and power human connections. If you're a talented, ambitious, creative thinker, RingCentral Product and Technology is the perfect environment to dream, produce and share your ideas with the world.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.